We aim to ship the same day for orders made before 9am on business days. Orders after 9am ship the next business day.

Please order from our Australian website qsilica.com

We aim to ship the same day for orders made before 9am on business days. Orders after 9am ship the next business day.

Most items will arrive within 2 business days

Please order from our Australian website qsilica.com

Delivery via Australia Parcel Post

SAME-STATE DELIVERIES

Most items will arrive within 2 business days
Some items may take up to 5 business days to arrive

INTERSTATE DELIVERIES

Most items will arrive within 4 business days
Some items may take 6 business days to arrive

In more remote, and regional, areas this can take longer.

£3.00 flat rate for orders under £30
Free delivery for orders over £30

Please order from our Australian website qsilica.com

$5.95 flat rate for orders under $75
Free delivery for orders over $75

In the event of damaged, faulty or incorrect products being despatched, we are happy for you to return the goods to us. Please contact us within 10 days of receiving your product to ensure we can help you. 

Please note that we do not offer returns or refunds on change of mind purchases.

Our Australian website qsilica.com we offer international shipping to most countries. Shipping to the US is currently unavailable. You are currently shopping in the UK on qsilica.co.uk.

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Absolutely not. Your information will never be passed on.

Orders will be sent to the delivery address that you have submitted with your order. We cannot be held responsible if that delivery address is incorrect.

We use only reputable delivery companies, however, we do not accept any liability for delayed delivery caused by any third party.